Agreement statuses
Agreements can be in one of the following statuses:
| Status | Description |
|---|---|
| Pending | Agreement is created successfully and pending acceptance by the consumer |
| Accepted | Consumer accepted the agreement |
| Rejected | Consumer rejected the agreement |
| Expired | Consumer did not accept the agreement during the 2 weeks expiration period |
| Canceled | Consumer or Merchant cancelled the agreement |
| Created | Agreement is created in PayGate and requested to MobilePay, but MobilePay did not return any response (i.e. undefined error) |
| error | Agreement is created in PayGate and requested to MobilePay, but MobilePay returned error - in most cases it's validation error or authorisation error. |
Payment statuses
Payments can be in one of the following statuses:
| Type of payment | Status | Description |
|---|---|---|
| Subscription payment | Executed | The payment was successfully executed on the due-date |
| Subscription payment | Failed / Suspended | Payment failed to execute during the due-date. |
| Subscription payment | Rejected | User rejected the Pending payment in MobilePay or when the Agreement was canceled by user |
| Subscription payment | Declined | - Merchant declined the Pending payment via the API - Agreement is not in Active state. - If the Agreement’s frequency period has not passed since the last *Pending* or *Executed* Payment Request for that Agreement. Monthly agreements have a 1 week tolerance level. - When the Agreement was canceled by merchant or by system - A catch-all error code when payment was declined by core system. - Declined due to user status. - When the Agreement does not exist - When the due date before rule is violated - When the due date ahead rule is violated |
| Subscription payment | Scheduled | When the payment is scheduled to be requested from PayGate to MobilePay at a certain time in the future |
| One-off payment | Created / Requested | PayGate has created and requested the one-off payment and it's pending the end-consumer acceptance |
| One-off payment | Canceled | Merchant has canceled the one-off payment |
| One-off payment | Reserved | The one-off payment was accepted by user or was automatically reserved with auto_reserve flag and money is reserved for you on his card. You can now capture the money. |
| One-off payment | Captured | The one-off payment has been successfully captured |
| One-off payment | Expired | 1. One-off payment was neither accepted, nor rejected by user. 2. User didn’t any action after automatic reservation failed. |
| One-off payment | Rejected | User rejected one-off payment request in MobilePay. |
| Refund | Declined | - Payment is fully refunded. - The total sum of previous Refunds cannot exceed the original payment amount. - Payment was not found. - Payment cannot be refunded. - Payment cannot be refunded. - Cannot refund payments that are older than 30 days. - Cannot refund instantly transferred payments. |
| Refund | Issued | The Refund was successfully issued |